Telecommunications giant MTN has denied the reports that some of its employees were involved in a syndicated crime resulting in fraudulent bank transactions.
The South African company, in a statement on Tuesday, faulted the “inaccuracies” being reported in some media outlets.
It said those arrested were employees of an “independent but regulated third-party trade partner” involved in the illegal act.
“Our attention has been drawn to inaccuracies being reported by certain media organisations regarding some individuals, alleged to be MTN employees, involved in a syndicated crime resulting in fraudulent bank transactions,” the statement read.
“We wish to point out that the arrest stemmed from MTN’s report of an unusual level of swap activity to the Nigeria police.
“This breach was perpetrated by employees of an independent but regulated third-party trade partner who owns and operates the connect store where the incident took place.
“We are appalled by the situation and condemn it in its entirety. The security and well-being of our customers is of paramount importance, and as such we will continue working at strengthening our governance structures and processes, and will proactively report suspicious activity once it occurs.
“We (MTN and all our regulated third-party trade partners) are committed to protecting our existing and potential customers from all present and emerging threats and will continue to work closely with the security agencies to ensure appropriate action when there is evidence of misconduct – as was done in this instance.
“We commend the Nigeria Police Force for their response and handling of this matter and pledge our support to seeing it through to conclusion. MTN remains firmly committed to the highest standards of integrity, ethical behaviour and good corporate citizenship.”