Users of telecommunication services in the country may soon heave a sigh of relief as the industry’s regulatory body, the Nigeria Communications Commission (NCC), has commenced extensive monitoring of the industry to address complaints bordering on frequent drop calls, excessive data charges and unsolicited messages.
The agency also says it will make a definitive pronouncement on the problems soon.
This was disclosed by the Executive Vice Chairman of NCC, Professor Umar Danbatta, during a meeting between top management of the NCC and the media from the Federal Capital Territory, North-west and North-central.
Danbatta said the agency was poised to roll out plans that will create access to affordable, fixed and mobile broadband in the country.
Specifically, the agency was unveiling an 8-point agenda for the industry, which will last till 2020, to promote ICT innovation, investment opportunities, fair competition, inclusive growth and consumer protection, Danbatta said.
The agency also used the opportunity to appeal to all subscribers affected by the SIM registration guideline to comply with directives issued by their service providers.
He added that the service providers were working hand in hand with the regulatory body to eliminate fraudsters from using the service providers’ networks.